1. Do you provide 24-hour snow removal?
Yes. We provide 24-hour snow and ice management during winter weather events. Service plans are based on the needs of each property, including businesses and facilities that need ongoing access throughout a storm.
2. What areas do you service?
We provide snow removal throughout Kitchener, Waterloo and Elmira. If your property is nearby but outside these areas, contact us to see if we can include it in one of our service routes.
3. Do you offer commercial snow removal contracts?
Yes. We provide seasonal snow removal and ice management contracts for commercial properties. We can build a service plan around your property, operating hours, access requirements and winter maintenance needs.
4. Do you provide salting and ice management?
Yes. We provide salting and ice management along with snow clearing to help keep parking areas, entrances, walkways and other high-traffic areas safer throughout the winter.
5. What kinds of commercial properties do you service?
We work with a range of commercial properties, including condominium and townhouse complexes, retail properties, offices, warehouses, commercial yards, multi-unit properties and other managed sites.
6. Can you handle large industrial properties?
Yes. Our crews and equipment can service larger industrial properties, including warehouses, manufacturing facilities, yards and sites that operate around the clock. We assess each property to make sure we can provide the crew, equipment and level of service it requires.
7. Do you provide residential driveway snow removal?
Yes. We offer residential snow removal for driveways, walkways, steps and sidewalks within our service area. Residential availability may depend on location and route capacity.
8. Are you insured for commercial snow removal?
Yes. AAA Fences & Decks carries liability insurance that includes snow removal operations and is covered by WSIB. Commercial clients can request proof of coverage when required.
9. When does your snow removal season begin?
Our regular winter service season begins November 15. We recommend arranging commercial and industrial contracts before the season begins so your property can be added to our routes and service plan before the first major snowfall.